Travelo is built for travelers to connect safely and respectfully. These Community Guidelines explain what we expect from everyone who uses the Service. They supplement our Terms & Conditions.
Be respectful
Treat others with respect. Do not harass, bully, threaten, or intimidate other users. Debate ideas, not people.
Keep people safe
- Do not promote violence, self-harm, or dangerous activities.
- Do not share content that exploits or endangers minors.
- Do not post private information about others without consent (doxxing).
- Report suspicious or harmful behavior through in-app reporting where available.
Share appropriate content
- Do not post hate speech, discriminatory content, or content that incites hatred.
- Do not post sexually explicit content involving minors, or non-consensual intimate imagery.
- Do not post spam, scams, misleading promotions, or malicious links.
- Respect intellectual property — post only content you have rights to share.
Be authentic
Do not impersonate others or create fake accounts to deceive, manipulate, or evade enforcement. One person should not operate multiple accounts to abuse the Service.
Zero tolerance
Travelo has a zero-tolerance policy for objectionable content and abusive users. Harassment, hate speech, threats, exploitation, non-consensual intimate imagery, illegal content, and similar abuse are not allowed.
Use in-app Report and Block tools when you see a problem. We review valid reports and take action within 24 hours, which can include removing the content and ejecting the user who posted it.
Enforcement
We may remove content, restrict features, or suspend or terminate accounts that violate these guidelines or our Terms. Serious or repeated violations may result in permanent removal.
To appeal a moderation decision or report abuse, contact support@heytravelo.com.